Calm the Coffee Crazies

People always tell you "if you don't have anything nice to nice, don't say anything at all".  But why does it seem as though the people telling us to do so are the ones who contradict the saying?

Its understandable coffee drinkers love their coffee made a specific and certain way but, when you can't tell someone how to make your coffee without running out of breath, you should be more patient of the people trying to create your nightmare of a drink.  "Hi, I'd like a small iced coffee dark roast in a medium hot cup, two pumps of Mocha swirl, one pumps of caramel, extra french vanilla, light cream and double extra sugar extra melted".  If you can't look at that order and tell me there is a good chance someone will mess up your coffee perhaps you need to reevaluate your standards.

You walk into a Dunkin' Donuts and realize there are a group of young teenagers working.  Chances are most of the employees are just there so that they can have money to pay for the gas they use when they go out or, to pay for frequent shopping trips.  When you come in with an order longer then the dictionary the worker may not be particularly psyched to take your order but here are some tips that might persuade the employees to give you better service:

Do ask nicely for your order maybe even  ask how the employees' day went. Don't walk in and demand your orders. No one likes a drill Sargent.  

If your coffee has a mistake: Do ask nicely, maybe you'll even get a refund. Holy cow! What a good day that would be free coffee doesn't happen all the time.  Don't scream, jump over the counter or threaten to call corporate, there are more tragic situations in life then an extra shot of cream in your coffee.  

Do make eye contact with the cashier.  Don't Stare at the floor like there's gold on it, we all know there's not this is Dunkin' Donuts where nothing is made of gold.

So what I'm trying to say is good customer service is always nice but employees will be more apt to give you better service if you have a better attitude.  Employees are people too you know and just because laws hold them back for reacting to your attack on them doesn't mean they aren't people with feelings too. 

If anything you should be especially nice to the Dunkin' Donuts employees for brightening up your day with your oh so desired coffee.  After all what would you do without us, we provide you with your daily dose of caffeine.